--- title: Authorising a quickclaim representative to access the Digital Partner Portal DPP on your behalf description: Relationship Authorisation Manager, RAM, ATO, Authorised User, Digital Portal, Digital Partner --- [Skip to content](https://wiki.quickclaim.io/knowledge/authorising-quickclaim-to-access-the-digital-partner-portal-on-your-behalf#main-content) [More support](https://wiki.quickclaim.io/knowledge/kb-tickets/new?hsLang=en) [Support portal](https://wiki.quickclaim.io/support?hsLang=en) [![quickclaim](https://wiki.quickclaim.io/hs-fs/hubfs/Logo%20(side-by-side).png?width=512&height=100&name=Logo%20(side-by-side).png)](https://quickclaim.com.au/) - [Existing Tickets](https://wiki.quickclaim.io/tickets-view) - [Knowledge Base](https://wiki.quickclaim.io/knowledge) - [PRODA](https://proda.humanservices.gov.au/prodalogin/pages/public/login.jsf) - [Sign out](https://wiki.quickclaim.io/_hcms/mem/logout) Open main navigation Close main navigation - [Existing Tickets](https://wiki.quickclaim.io/tickets-view) - [Knowledge Base](https://wiki.quickclaim.io/knowledge) - [PRODA](https://proda.humanservices.gov.au/prodalogin/pages/public/login.jsf) - [Sign out](https://wiki.quickclaim.io/_hcms/mem/logout) - [More support](https://wiki.quickclaim.io/knowledge/kb-tickets/new) - [Support portal](https://wiki.quickclaim.io/support) - [Contact us](mailto:support@quickclaim.com.au) [Contact us](mailto:support@quickclaim.com.au) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://wiki.quickclaim.io/knowledge?hsLang=en) 2. [Getting Started](https://wiki.quickclaim.io/knowledge/getting-started?hsLang=en) 3. [NDIS APIs](https://wiki.quickclaim.io/knowledge/getting-started?hsLang=en#ndis-apis) # Authorising a quickclaim representative to access the Digital Partner Portal DPP on your behalf ## To reduce your administrative burden, you can elect a quickclaim employee to access the DPP on your behalf. This article provides a step-by-step guide on how to do this. Before you can complete any of the steps listed below, please ensure that you have set up your Digital ID and are either a Principal Authority or Authorised Administrator of your organisation in RAM.  If you haven't linked your Digital ID to your organisation in RAM, then you can follow the instructions [here](https://info.authorisationmanager.gov.au/link-to-a-business-in-ram/set-up-a-business-in-ram) to do so. #### Step 1: Add a quickclaim representative as a new user in RAM and add their details: ![RAM - Add User](https://wiki.quickclaim.io/hs-fs/hubfs/RAM%20-%20Add%20User.png?width=670&height=245&name=RAM%20-%20Add%20User.png) ![Screenshot 2026-02-04 at 15.03.33](https://wiki.quickclaim.io/hs-fs/hubfs/Screenshot%202026-02-04%20at%2015.03.33.png?width=670&height=397&name=Screenshot%202026-02-04%20at%2015.03.33.png) #### Step 2: Choose 'Standard User' as the Representative Type ![RAM - Representative type](https://wiki.quickclaim.io/hs-fs/hubfs/RAM%20-%20Representative%20type.png?width=670&height=226&name=RAM%20-%20Representative%20type.png) #### Step 3: Select 'Machine Credential Administrator' as their Authorisation ![RAM - Add Authorisation](https://wiki.quickclaim.io/hs-fs/hubfs/RAM%20-%20Add%20Authorisation.png?width=670&height=425&name=RAM%20-%20Add%20Authorisation.png) Note that if you would like the quickclaim representative to have the ability to manage access to this feature, select the 'Authorisation Administrator' authorisation type as 'Yes', however, this is not necessary and we do not recommend it.  You may also choose to add an end date to the authorisation, but you will need to re-authorise the quickclaim user at this date. #### Step 4: Authorise access the NDIS Developer Portal for Digital Partners  Search for Digital Partner or National Disability Insurance Agency in the search bar and select 'NDIS - Developer Portal for Digital Partners' using either the checkbox on the left or right of the screen. ![RAM - Agency Details](https://wiki.quickclaim.io/hs-fs/hubfs/RAM%20-%20Agency%20Details.png?width=670&height=644&name=RAM%20-%20Agency%20Details.png) #### Step 5: Accept the terms and submit the authorisation ![Screenshot 2026-02-04 at 14.40.13](https://wiki.quickclaim.io/hs-fs/hubfs/Screenshot%202026-02-04%20at%2014.40.13.png?width=670&height=711&name=Screenshot%202026-02-04%20at%2014.40.13.png) Once this is done, the quickclaim user will receive a request to join your organisation and should be able to complete all the remaining steps to enable you as a Digital Partner. - 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