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How to cancel a Successful Claim

Cancelling a claim is a simple process as quickclaim communicates directly with the NDIS. Any cancellation will be offset upon your following claim. It is important that any cancellation on the platform is made on your finance system prior to.

Cancelling a Successful Claim
  1. Cancel the claim on your finance system
  2. Select the claim on the Successful Claims section on quickclaim.
  3. Under the Actions column select the ❌ icon 
  4. A confirmation modal with open up. Click on "Yes"  to cancel the Issued Invoice.Screenshot 2025-09-12 at 3.50.14 pm
  5. In the pop up complete the reason for your cancellation.
    Screenshot 2025-09-12 at 3.56.20 pm
  6. Click on the 🆗 button and you successful claim will be cancelled.

These cancelled claims are visible in the Cancelled claims tab.