Cancelling a claim is a simple process as quickclaim communicates directly with the NDIS. Any cancellation will be offset upon your following claim. It is important that any cancellation on the platform is made on your finance system prior to.
Cancelling a Successful Claim
- Cancel the claim on your finance system
- Select the claim on the Successful Claims section on quickclaim.
- Under the Actions column select the ❌ icon
- Select the ✅ to confirm that you want to cancel the Issued Invoice
- In the pop up complete the reason for your cancellation
- Select the check box and click on the 🆗 button