---
title: How to cancel a Successful Claim
description: Cancelling a claim is a simple process as quickclaim communicates directly with the NDIS. Any cancellation will be offset upon your following claim. It is important that any cancellation on the platform is made on your finance system prior to.
---

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# How to cancel a Successful Claim

## Cancelling a claim is a simple process as quickclaim communicates directly with the NDIS. Any cancellation will be offset upon your following claim.

**Cancelling a Successful Claim**

1. Select the claim on the **Successful Claims** section on quickclaim.
2. Under the **Actions** column select the ❌ icon
3. A confirmation modal with open up. Click on "*Yes"*  to cancel the Issued Invoice.![Screenshot 2025-09-12 at 3.50.14 pm](https://wiki.quickclaim.io/hs-fs/hubfs/Screenshot%202025-09-12%20at%203.50.14%20pm.png?width=670&height=362&name=Screenshot%202025-09-12%20at%203.50.14%20pm.png)
4. In the pop up complete the reason for your cancellation.  
   ![Screenshot 2025-09-12 at 3.56.20 pm](https://wiki.quickclaim.io/hs-fs/hubfs/Screenshot%202025-09-12%20at%203.56.20%20pm.png?width=670&height=393&name=Screenshot%202025-09-12%20at%203.56.20%20pm.png)
5. Click on the 🆗 button and you successful claim will be cancelled.

These cancelled claims are visible in the Cancelled claims tab.

### For Version 1 Users

If you are using version 1 of quickclaim (app.quickclaim.io) you will need to **start by cancelling the claim on your finance system** and following the steps above from Step 1 to 5. 

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