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Managing irregular supports

Irregular supports throw out your regular Roster of Care. This article shows you how to claim for them.

When you provide extra ad hoc care to a participant during the week, you are likely to decide to charge for these items. 

However, the Roster of Care module only generates the regular supports. 

Add the ad hoc supports in via the Service Delivery module. 

Click on the "ADD" button. 

Screenshot 2025-09-12 at 11.05.18 am

This will open a "Add a Service Delivery" module. Screenshot 2025-09-12 at 11.09.16 am

Fill in the participant details, product, units , rate, dates,  category x, y, registration, invoice recipient and how the claiming or invoicing is being managed. You can also add your preferred user field which is user defined. After filling in all the mandatory fields, click on "Add Service" buttonm to add the service delivery item.