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Before issuing statements, it is important to check 3 things:
1. Completeness check on the Support at Home claim page
2. Payment Statement and Budget on the "Generate Statement" Summary table after clicking on the Generate Statement button. 
3. Support at home Statement delivery information- All the information regarding the postal address or email address, including who wants to receive the statements via post or by email, all of this information should be added to the system before issuing statements.
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In order to update this, go to the AR module> Person Management.
- Search for the Person whose contact details need to be updated.
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Click on the Edit icon for the Person you want to update the contact preferences for.
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You can check the check boxes to receive statements via email or by post, or both.
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Depending on the selection, update the contact preferences and save.
Once all of the checks above are successful, go to SAH> Statements> Monthly(Bulk) page and click on the Generate Statement Button.
Select the "Claim ID" for the specified month and click on Next to Generate the monthly statement.
