---
title: What to do if your device has expired
description: If your quickclaim B2B device has expired, follow the instructions below to renew your connection
---

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# What to do if your device has expired

## If your quickclaim B2B device has expired, follow the instructions below to renew your connection

### Managing your B2B device in PRODA

To complete these steps, you'll need to have access (either full or delegated with the ability to manage device attributes) to PRODA.

1. When a PRODA B2B device expires it can no longer be extended. As such, you'll need to go through the steps to generate a new Device Activation (DVA) Code. Follow the steps below to do this:
   
   Log into PRODA and navigate to your organisation then select **B2B Devices** and click on quickclaim device.
   
   ![Screenshot 2025-01-21 at 3.29.20 PM](https://wiki.quickclaim.io/hs-fs/hubfs/Screenshot%202025-01-21%20at%203.29.20%20PM.png?width=655&height=761&name=Screenshot%202025-01-21%20at%203.29.20%20PM.png)
2. Click on the Generate New Code to get a new DVA.   
   ![Screenshot 2025-01-21 at 3.38.35 PM-1](https://wiki.quickclaim.io/hs-fs/hubfs/Screenshot%202025-01-21%20at%203.38.35%20PM-1.png?width=655&height=587&name=Screenshot%202025-01-21%20at%203.38.35%20PM-1.png)
   
   You'll get a new DVA code and this code is valid for **1 day (24 hours).** Make sure you record this code as it’s not stored or given to you again, and it's important you finish the next step within an hour.
   
   ![Screenshot 2025-01-21 at 4.09.26 PM](https://wiki.quickclaim.io/hs-fs/hubfs/Screenshot%202025-01-21%20at%204.09.26%20PM.png?width=533&height=328&name=Screenshot%202025-01-21%20at%204.09.26%20PM.png)
3. Navigate to the quickclaim [Registrations](https://billing.quickclaim.io/app/registrations) page and click on the Renew Device button to add your new DVA code and activate your API.
   
   ![Screenshot 2025-01-21 at 4.13.15 PM](https://wiki.quickclaim.io/hs-fs/hubfs/Screenshot%202025-01-21%20at%204.13.15%20PM.png?width=670&height=333&name=Screenshot%202025-01-21%20at%204.13.15%20PM.png)

 

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